To ensure an efficient return process, we kindly ask that you report any damaged or defective goods within one week of receiving your order. This prompt notification allows us to address your concerns quickly and effectively. For any returned items, please remember that you will need prior approval through electronic communication with Curetech. This step is important for us to manage returns smoothly. Additionally, please be aware that a 20% restocking fee will apply to all returns of non-damaged goods. We implement this fee to help us maintain inventory and service quality. We appreciate your understanding and cooperation with these policies. If you have any questions or require further assistance, please do not hesitate to reach out. Thank you for choosing Curetech.